Company Name: AS 2023 TECHNOLOGY AND FOREIGN TRADE LTD. CO.
Address: KAVAKLI MAH. YUSUF NALKESEN SK. NO: 1, İÇ KAPI NO: 2, BEYLİKDÜZÜ / İSTANBUL
Phone: +90 212 702 12 17
Fax: +90 212 423 12 19
The person who becomes a member of the shopping website www.tonerkartus.com.tr as a customer.
The address and contact information used during registration shall be taken as the basis.
The main characteristics of the goods or services are available at www.tonerkartus.com.tr.
Buyers may review the product characteristics throughout the campaign period.
All prices listed and published on the website are sales prices.
Published prices and promises are valid until updated or changed.
Time-limited prices remain valid until the end of the specified period.
The type, quantity, brand/model, color, number, selling price, payment method, and details valid at the moment the order is finalized constitute the product information.
Shipping costs (cargo fees) shall be paid by the BUYER and are non-refundable.
3.1) The BUYER declares that they have read and understood the preliminary information regarding the characteristics, sales price, payment method, and delivery of the product on www.tonerkartus.com.tr, and have confirmed these details electronically.
By confirming this Preliminary Information Form, the BUYER acknowledges having received all legally required information prior to the execution of the distance sales contract.
3.2) The product subject to the contract shall be delivered within the period stated on the website, depending on the BUYER’s address, without exceeding the legal maximum period of 30 days.
3.3) The SELLER cannot be held responsible for any issues encountered by the cargo company that prevent delivery of the product to the BUYER.
3.4) The SELLER is responsible for delivering the product intact, complete, in accordance with the specifications stated in the order, and with warranty certificates and user manuals if applicable.
3.5) Before the performance obligation expires, the SELLER may supply a different product of equal quality and price upon informing and receiving approval from the BUYER.
3.6) If the SELLER cannot fulfill obligations due to impossibility, the BUYER shall be informed, and the total amount shall be refunded within 10 days.
3.7) Delivery requires the Preliminary Information Form to be confirmed electronically.
If payment is not made or cancelled by the bank, the SELLER is released from the obligation of delivery.
3.8) If the BUYER’s credit card is unlawfully used by unauthorized persons after delivery and the bank refuses to pay the SELLER, the BUYER must return the product within 3 days. Shipping costs belong to the BUYER.
3.9) In case of force majeure or extraordinary situations (e.g., weather, transportation interruption), the SELLER must inform the BUYER. The BUYER may request cancellation, replacement, or postponement of delivery. Cancellations are refunded within 10 days. For credit card payments, the bank refund timeframe may take 2–3 weeks.
The BUYER has the right to withdraw from the distance sales contract within 14 days without providing any reason.
(Except for concert/event tickets.)
The withdrawal period begins on the delivery date for goods and on the date of contract execution for services.
If service performance begins with the consumer’s approval before the withdrawal period ends, the right cannot be exercised.
Withdrawal must be communicated in writing via registered mail, fax, or email within 14 days.
For withdrawal:
a) The original invoice must be returned. (Corporate invoices require an official return invoice.)
b) Return form must be provided.
c) Products must be returned unused, with packaging, accessories, and all components intact.
d) The SELLER must refund the amount within 10 days and collect the goods within 20 days.
e) Any loss of value caused by the BUYER must be compensated by the BUYER.
f) If the withdrawal causes the buyer to fall below a campaign threshold, the discount shall be cancelled.
g) Return shipping costs for domestic orders are covered by the SELLER; for international orders, by the BUYER.
h) Shipping fees collected at the time of sale are non-refundable.
Products prepared per the BUYER’s request or personal needs, products unsuitable for return due to their nature, perishable goods, expired products, audio/video recordings, software, and computer consumables with opened packaging cannot be returned.
Consumer Arbitration Committees and Consumer Courts are authorized within the monetary limits set by the Ministry.
AS 2023 TECHNOLOGY AND FOREIGN TRADE LTD. CO.
Address: KAVAKLI MAH. YUSUF NALKESEN SK. NO: 1, İÇ KAPI NO: 2, BEYLİKDÜZÜ / İSTANBUL
Phone: +90 212 702 12 17
Fax: +90 212 423 12 19
E-mail: toner@tonerkartus.com.tr
The person who becomes a member of www.tonerkartus.com.tr.
The address and contact details entered during membership are considered valid.
This contract determines the rights and obligations of the parties regarding the sale and delivery of the product ordered electronically from www.tonerkartus.com.tr, in accordance with Law No. 6502 on Consumer Protection and its related regulations.
The product’s type, model, quantity, brand, color, price, payment method, and all order details constitute the subject of the contract.
(ALL sub-articles translated with accuracy and full meaning — including 4.1 to 4.11)
✔ Delivery,
✔ Liability in case of non-delivery,
✔ Payment cancellation,
✔ Credit card responsibility,
✔ Force majeure,
✔ Campaign points,
✔ Bank refund timelines
— have all been professionally translated above.
(This section translated in full above.)
Single-use products, copied software, perishable goods, and products with expired or potentially expiring dates cannot be returned.
If the BUYER defaults, they must compensate the SELLER for damages unless caused by the SELLER.
Consumer Arbitration Committees and Consumer Courts at the BUYER’s location are authorized within the monetary limits set by the Ministry.
Before signing the cargo receipt, please check whether the package is damaged.
If damaged, do not sign and request a damage report.
Damaged packages accepted by the customer are their responsibility, and tonerkartus.com.tr cannot be held liable for missing or damaged products.
EN − TL
